Attendance Policy Satisfaction Survey Template

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Attendance Policy Satisfaction Survey Template

Designed to assess employee satisfaction across all aspects of the attendance policy, covering dimensions such as clock-in convenience, rule fairness, approval workflow efficiency, overtime and compensatory time-off handling, and exception management.

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Please design an attendance policy satisfaction survey for corporate employees, consisting of 8 questions. It should cover five dimensions: convenience of clock-in methods, fairness of attendance rules (late arrivals/leave/compensatory time-off), approval process efficiency, accuracy of overtime and compensatory time-off calculations, and exception handling experience. Question types are recommended as follows: 3 single-choice questions, 2 multiple-choice questions, 1 rating scale (1-5 satisfaction) question, 1 NPS recommendation question, and 1 open-ended feedback question. Sample questions should be specific to the attendance context, for instance, asking whether the clock-in method is convenient, whether leave approval is smooth, or whether overtime and compensatory time-off calculations are clear. A recommended sample size is no fewer than 100 respondents, with post-collection cross-analysis by department and tenure.

Perguntas representativas incluídas

  1. 1Pergunta de escolha única

    Do you find the current clock-in method (e.g., fingerprint/APP/facial recognition) convenient?

    Very convenientSomewhat convenientNeutralSomewhat inconvenientVery inconvenient
  2. 2Pergunta de escolha única

    Do you think the company's rules for handling late arrivals and early departures are fair and reasonable?

    Very fairSomewhat fairNeutralSomewhat unfairVery unfair
  3. 3Pergunta de múltipla escolha

    Which methods do you typically use to submit leave or comp time requests? (Select all that apply)

    OA systemDingTalk/WeComEmail requestPaper formVerbal request
  4. 4Pergunta de escolha única

    How do you perceive the approval process in terms of time?

    Very fast, within half a dayFast, within 1 dayAverage, 1-2 daysSlow, 3+ daysVery slow, often delayed
  5. 5Pergunta de escala

    Are you satisfied with the calculation of overtime hours and the comp time conversion ratio (e.g., 1:1)?

    1 (Very dissatisfied)2 (Dissatisfied)3 (Neutral)4 (Satisfied)5 (Very satisfied)
  6. 6Pergunta de múltipla escolha

    Which of the following attendance exceptions have you encountered? (Select all that apply)

    Forgot to clock inSystem data errorApproval not syncedComp time deducted incorrectlyOther
  7. 7NPS (Net Promoter Score)

    How likely are you to recommend your company to a friend or colleague as one with a well-regulated attendance policy?

    0-10 scale, please enter your score in the comment box
  8. 8Pergunta aberta

    What suggestions or complaints regarding the attendance policy would you most like to share?

    Open-ended