Government Agency and Public Service Unit Work Style Assessment Survey Template

行政・公共アンケート

Government Agency and Public Service Unit Work Style Assessment Survey Template

Applicable to work style assessments of government agencies and public service units, covering dimensions such as law-based administration, service standards, work efficiency, integrity and self-discipline, information transparency, complaint channels, and overall evaluation.

プロンプト生成

下記の説明をそのまま问卷派AIに送信すると、このアンケートの編集可能なドラフトが生成されます。

Please design an 8-question survey for government work style assessment, targeting citizens handling affairs and enterprise representatives, covering six dimensions: law-based administration and service standards, work efficiency, integrity and self-discipline, information transparency, complaint channels, and overall evaluation. Question types include single choice (4 questions), multiple choice (1 question), scale (1 question), NPS (1 question), and open-ended (1 question). Sample questions should be specific to service window scenarios, such as 'whether staff engage in buck-passing' or 'whether there is solicitation of bribes.' Recommended sample size is no fewer than 200. The scale uses a 5-point Likert scale, and the NPS question asks about willingness to recommend.

含まれる代表的な設問

  1. 1尺度評価

    Do you believe our staff adhere to law-based administration and standard procedures during law enforcement?

    1-Very non-compliant2-Somewhat non-compliant3-Neutral4-Somewhat compliant5-Very compliant
  2. 2単一選択

    While conducting business, have you encountered staff with harsh tones, buck-passing, or inattentiveness?

    NeverOccasionallyFrequentlyEvery time
  3. 3単一選択

    How do you rate our unit's performance in simplifying procedures and reducing waiting times?

    Significant improvement, highly efficientSome improvement, but room for accelerationNo noticeable changeInefficient, long waiting times
  4. 4単一選択

    During your interactions, have you observed staff soliciting bribes, demanding favors, or accepting improper entertainment?

    Never observedHeard of it but not personally experiencedYes, encountered or witnessed it
  5. 5尺度評価

    Can you easily find service guides, fee standards, and policy documents via our official website or public notice boards?

    1-Very difficult2-Somewhat inconvenient3-Neutral4-Somewhat convenient5-Very convenient
  6. 6複数選択

    If you encounter problems, which channels would you prefer for reporting or complaining?

    On-site suggestion box12345 hotlineOfficial website email or message boardDirect contact or visit to supervisory departmentOther channels
  7. 7NPS（ネットプロモータースコア）

    How willing are you to directly complain or report issues to our unit? Please rate on a scale of 0-10, with 0 meaning 'extremely unwilling' and 10 meaning 'extremely willing.'

    0-Extremely unwilling3-Somewhat unwilling6-Neutral8-Somewhat willing10-Extremely willing
  8. 8自由記述

    Do you have any specific suggestions or areas for improvement regarding our unit's work style?

    Please provide details

関連テンプレート

あなたのリサーチ目的にも合うかもしれません

テンプレート一覧に戻る
アンケート

Agricultural Insurance Policy Awareness and Satisfaction Survey Template

Designed for farmer-facing research on agricultural insurance policies, covering core dimensions such as insurance types, procedures, claims, subsidies, and production protection.

約 6 分AIでこのアンケートを生成
試験・評価

Anti-Drug Knowledge Competition Quiz Template

Designed for anti-drug knowledge competitions and self-assessments in schools, communities, and enterprises, covering core dimensions such as drug types, disguised forms, refusal skills, legal regulations, and reporting channels.

約 8 分AIでこのアンケートを生成
アンケート

Bank Branch Service Satisfaction Survey Template

A customer satisfaction survey for bank branches, covering six dimensions: queuing, counters, wealth management, self-service, APP integration, and complaint handling.

約 6 分AIでこのアンケートを生成